Wood pellets are manufactured by dozens and dozens of different companies and pellet mills across the country. They can have a huge variance in quality and ash content. The quality of the wood pellets you use will have a tremendous impact on the performance of your pellet stove. The wood pellets that you choose to use with your stove will affect everything from the efficiency of your burn, the amount of maintenance you must perform, and potentially even the amount of heat you get from the unit. For these reasons we highly recommend that you use only premium quality pellets.
Due to the vast numbers of pellet manufacturers out there and the fact that not all brands are available across the country, we do not recommend any particular brand of pellets. Instead we encourage you to use only premium quality pellets that have the PFI (Pellet Fuels Institute) logo prominently displayed on the bag. The PFI logo is displayed on the right. Pellets that contain the PFI logo have been certified by the Pellet Fuels Institute and you can be assured are of high quality, and free of any glues or binders. You should always avoid using any pellets that contain glues or binders. Such pellets will burn extremely dirty and result in you having to perform much more maintenance on your stove. They could even contribute to rapid component failure.
With these things in mind we encourage you to shop around to find the best available pellet. You may have only one or two brands of pellets to choose from, or a dozen or more. Prior to making volume purchases try a couple of different brands that have the PFI logo and then use the brand that performs best in your stove.